Informed Consent to Wellness Services
Effective Date: March 10, 2026
All terms not defined in this Informed Consent shall have the meanings set forth in the OYA Terms of Use or Privacy Policy (as applicable).
I have read this document and I have no questions or concerns which have yet to be answered or otherwise addressed. I do hereby voluntarily consent and agree to receive Services via the Site from OYA subject to the Terms of Use and Privacy Policy and all the terms and conditions provided herein.
1. Services Generally
I understand that OYA and its Service Providers will provide certain Services (not medical services) to me via the Site and/or in-person. These Services are for general wellness purposes only and do not constitute medical care. Services include, but are not limited to:
- (a) development of personalized mind protocols and mind wellness services, including coaching sessions and emotional somatic decoding;
- (b) in-person and virtual testing services, including sub-clinical analysis and biofeedback, blood assessment, frequency mapping, emotional somatic mapping, and cardio-metabolic health scans;
- (c) development of personalized nutritional supplement recommendations;
- (d) development of personalized detoxification plans;
- (e) development of personalized bio-optimization plans.
I understand that additional services not enumerated here may be provided, and each service or test may require separate consent from OYA, the Service Provider, and/or the test or device manufacturer. I acknowledge that I may be required to execute separate consent forms to access certain Services. I have fully disclosed to my Service Provider all historical, current, and/or ongoing health conditions, impairments, or illnesses that may be relevant to the wellness Services provided to me via the Site or in-person.
2. Not Medical Care
I understand that the wellness services provided by OYA are not medical care and do not replace the care of a licensed healthcare provider. I understand that I should maintain a relationship with a local primary care provider for all medical needs, and OYA encourages me to locate one if I do not currently have one.
3. Non-Emergency Services
I understand that OYA's wellness services do not address medical conditions, acute situations, or medical emergencies. If I experience a medical emergency at any time, I understand that I should seek immediate in-person medical attention or call 911. OYA personnel are not providing medical advice and cannot direct me to emergency medical services.
4. Virtual Services
I understand that certain Services will be provided virtually via audio or video communication, as opposed to in-person (face-to-face) visits, and that my Service Provider will not be physically present in the room with me during the consultation. Accordingly, to the extent possible, I agree to conduct my session in a private location to protect the confidentiality of my personal and sensitive information. I understand that my Service Provider will also be in a private location. If any other individuals are present during the session (e.g., for technical support, testing assistance, or translation services), I will be informed of their presence and role, and I will have the opportunity to consent to their involvement. I understand that the use of virtual technology involves potential risks, including interruptions, delays, unauthorized access, or other technical difficulties. If these issues arise, either my Service Provider or I can choose to discontinue the session.
I AGREE TO HOLD OYA AND ITS SERVICE PROVIDERS, AFFILIATES, ALONG WITH THEIR EMPLOYEES, CONTRACTORS, AGENTS, DIRECTORS, MEMBERS, MANAGERS, SHAREHOLDERS, OFFICERS, AND SUCCESSORS, HARMLESS FROM ANY CLAIMS ARISING FROM DELAYS OR LOSS OF INFORMATION DUE TO TECHNICAL FAILURES, TO THE MAXIMUM EXTENT PERMITTED BY FLORIDA LAW.
5. No Guarantee of Outcome
I understand that Services may offer certain benefits, but no specific results or improvements are guaranteed. I also understand and acknowledge that certain Services offered through the Site or in-person may be viewed by some in the mainstream medical community as new, controversial, or experimental, and that some tests and Measurements (as defined below) may be used for purposes other than those approved by the Food and Drug Administration ("FDA") or may not require FDA approval.
6. Consent to Call, Email, Text
I understand and agree that OYA may contact me using automated calls, emails and/or text messaging. These communications may notify me of care, treatment recommendations, outstanding balances, or any other communications from OYA. I understand that I may opt-out of receiving all such communications from OYA by notifying OYA per the terms of the Privacy Policy.
7. Privacy
I understand that the Services and my use of the Site are subject to the OYA Privacy Policy.
8. Disclaimers
Not for Medical Purposes
OUR SERVICES ARE NOT INTENDED FOR MEDICAL PURPOSES. THE SERVICES DO NOT OFFER ANY KIND OF MEDICAL ADVICE AND ARE NOT INTENDED FOR ANY MEDICAL USE OR PURPOSES. OUR SERVICES ARE INTENDED FOR GENERAL WELLNESS ONLY. THE ESTIMATIVE MEASUREMENTS AND TEST RESULTS ("MEASUREMENTS") PROVIDED TO YOU OF PHYSIOLOGICAL AND PSYCHOLOGICAL STATES INCLUDING BUT NOT LIMITED TO HEART RATE, STRESS, BLOOD PRESSURE, SUB-CLINICAL ANALYSIS AND BIOFEEDBACK, BLOOD ASSESSMENT, FREQUENCY MAPPING, EMOTIONAL SOMATIC MAPPING, AND CARDIO-METABOLIC HEALTH SCANS SHOULD NOT BE TREATED AS MEDICAL ADVICE AND ARE PROVIDED FOR INFORMATIONAL AND WELLNESS PURPOSES ONLY.
THE MEASUREMENTS AND PERSONALIZED PROTOCOLS (INCLUDING BUT NOT LIMITED TO MIND PROTOCOLS, NUTRITIONAL SUPPLEMENT RECOMMENDATIONS, DETOXIFICATION PLANS, AND BIO-OPTIMIZATION PLANS) WE PROVIDE TO YOU ARE NOT INTENDED TO BE UTILIZED FOR ANY MEDICAL PURPOSES OR TO DIAGNOSE, TREAT, CURE OR PREVENT ANY DISEASE, AILMENT, OR INJURY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY AGREE AND ACKNOWLEDGE WE ARE NOT PROVIDING ANY MEDICAL ADVICE VIA OUR SERVICES.
ALL CONTENT PROVIDED BY OUR SERVICES INCLUDING THE MEASUREMENTS AND PERSONALIZED PROTOCOLS IS NOT INTENDED TO BE AND SHOULD NOT BE USED IN PLACE OF (A) THE ADVICE OF YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS, AND (B) A VISIT, CALL OR CONSULTATION WITH YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS. SHOULD YOU HAVE ANY HEALTH-RELATED QUESTIONS, PLEASE CALL OR SEE YOUR PHYSICIAN OR OTHER HEALTHCARE PROVIDER PROMPTLY. IF YOU HAVE AN EMERGENCY, CALL YOUR PHYSICIAN OR YOUR LOCAL EMERGENCY SERVICES IMMEDIATELY. YOUR USE OF OUR SERVICES DOES NOT CONSTITUTE OR CREATE A DOCTOR-PATIENT, THERAPIST-PATIENT, COACH-CLIENT OR OTHER HEALTHCARE PROFESSIONAL RELATIONSHIP BETWEEN OYA AND YOU.
Accuracy
THE MEASUREMENTS PROVIDED TO YOU ARE ONLY FOR GENERAL WELLNESS PURPOSES, WITHOUT ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED. WHILE WE MAKE EVERY EFFORT TO PROVIDE ACCURATE ESTIMATIVE MEASURES, TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE MAKE NO WARRANTY AND DISCLAIM ALL RESPONSIBILITY AND LIABILITY FOR THE ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, COMPLETENESS OR CORRECT USE OF MEASUREMENTS, CONTENT AND ANY OTHER INFORMATION OR RESULTS YOU RECEIVE THROUGH THE SERVICES, EXCEPT AS MAY BE REQUIRED BY APPLICABLE CONSUMER PROTECTION LAWS.
Disclaimer of Warranties and Damages
YOUR USE OF THE SITE, SERVICES (WHETHER PROVIDED VIRTUALLY OR IN-PERSON), PRODUCTS (INCLUDING WITHOUT LIMITATION ANY DEVICE OR TEST USED TO OBTAIN MEASUREMENTS, TESTING SERVICES, COACHING SERVICES, AND PERSONALIZED PROTOCOLS), AND CONTENT (COLLECTIVELY, THE "PRODUCTS"), AND ANY THIRD-PARTY APPS IS ENTIRELY AT YOUR OWN RISK, AND EXCEPT AS DESCRIBED IN THESE TERMS, ARE PROVIDED "AS IS." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PRODUCTS, ITS SUBSIDIARIES AND AFFILIATES, AND THEIR SUPPLIERS DISCLAIM ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OR CONDITION THAT THE PRODUCTS OR THIRD-PARTY APPS ARE OR WILL:
- BE FIT FOR A PARTICULAR PURPOSE,
- BE OF GOOD TITLE,
- BE OF MERCHANTABLE QUALITY,
- MEET YOUR REQUIREMENTS,
- BE COMPATIBLE WITH YOUR DEVICE, OR
- NOT INTERFERE WITH OR INFRINGE OR MISAPPROPRIATE ANY INTELLECTUAL PROPERTY RIGHTS.
FURTHERMORE, PRODUCTS, ITS SUBSIDIARIES AND ITS AFFILIATES AND SUPPLIERS DISCLAIM ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED AS TO THE ACCURACY, RELIABILITY, QUALITY OF CONTENT IN OR LINKED TO THE PRODUCTS. PRODUCTS, ITS SUBSIDIARIES AND ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT THE PRODUCTS ARE OR WILL BE SECURE, FREE FROM BUGS, VIRUSES, INTERRUPTION, DATA LOSS, ERRORS, THEFT OR DESTRUCTION.
WE HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY IMPROPER USE OR MISUSE OF THE PRODUCTS. YOU ACKNOWLEDGE THAT CERTAIN SERVICES, INCLUDING BUT NOT LIMITED TO TESTING SERVICES, NUTRITIONAL SUPPLEMENT RECOMMENDATIONS, DETOXIFICATION PLANS, AND BIO-OPTIMIZATION PLANS, MAY REQUIRE SEPARATE CONSENTS AND THAT YOUR FAILURE TO OBTAIN OR COMPLY WITH SUCH CONSENTS IS YOUR SOLE RESPONSIBILITY.